Callboard
Callboard
Callboard ("we", "us", "our") provides a platform for community theatre companies to manage their productions, members, scripts, schedules, recordings, and auditions. This policy explains what information we collect, how we use it, and your rights.
By creating an account or using Callboard, you agree to the practices described here.
Account information — When you register, we collect your name and email address. If you sign up with a password, it is stored as a secure hash — we never see or store it in plain text. Your mobile number is optional. If you sign in with Apple or Google instead, we receive your name and email (or, if you choose Apple's "Hide My Email" option, a private relay address) from that provider — we never receive your Apple ID or Google account password.
Profile photo — If you choose to upload a profile picture, it is stored securely and displayed to members of productions you belong to.
Production content — We store content you create within Callboard: posts, announcements, comments, rehearsal notes, schedule events, script and score files (PDF), audio recordings, and choreography video clips.
Audition data — If your production uses our auditions feature, candidate information submitted via public sign-up forms (name, contact details, responses to form fields) is stored and visible to the production's admins and owners.
Payment information — On the web and on Android, subscription payments are processed by Stripe; we never receive or store your full card number, and we retain your Stripe customer ID and subscription status to manage your plan. On iOS, subscriptions are purchased through Apple's In-App Purchase system and billed directly by Apple to your Apple ID — we never receive your payment details at all. We receive only your purchase and subscription status (via RevenueCat, see below) so we can grant access to paid features.
Device and notification data — If you enable push notifications, we store a device push token to deliver notifications to your device. On iOS this token is used to send notifications through Apple's Push Notification service; on Android and web, through Google's Firebase Cloud Messaging.
Usage data — We log document access events (e.g. which scripts were opened and when) to provide analytics features to production owners. We do not sell or share this data.
We do not use your information for advertising, and we do not sell your data to third parties.
We share information only with the following third-party service providers, solely to operate the service:
We may disclose information if required to do so by law or in response to a valid legal request.
Your data is stored in Supabase's hosted infrastructure. Passwords are never stored in plain text — they are hashed by Supabase Auth. File uploads are stored in private, access-controlled storage buckets. All data in transit is encrypted via TLS.
While we take reasonable precautions, no system is completely secure. We encourage you to use a strong, unique password for your Callboard account.
We retain your account data and content for as long as your account is active. If you request account deletion, we will delete your personal information and content within 30 days, except where retention is required by law.
Expired subscription data and audit logs may be retained for up to 12 months for legal and financial compliance purposes.
Depending on where you are located, you may have rights under the New Zealand Privacy Act 2020, the EU General Data Protection Regulation (GDPR), or other applicable laws. These include the right to:
To exercise any of these rights, contact us at the address below. We will respond within 20 working days.
Callboard is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
We may update this policy from time to time. We will notify you of significant changes by email or via an in-app notice. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of Callboard after a change constitutes acceptance of the updated policy.
If you have questions about this policy or wish to exercise your privacy rights, please contact us: