Callboard

Terms of Service

Last updated: 27 July 2026

1. Eligibility & Accounts

You must be at least 13 years old to create a Callboard account. If you are under 18, you may only use Callboard with the involvement of a parent, guardian, or responsible adult within your theatre company.

You are responsible for the accuracy of the information on your account, for keeping your password confidential, and for all activity that occurs under your account. Tell us promptly at hello@callboard.nz if you believe your account has been accessed without your permission.

You may not share an account with another person, create an account on someone else's behalf without their consent, or use Callboard if we have previously terminated your access.

2. Productions, Roles & Responsibilities

Content in Callboard is organised into productions. The person who creates a production is its owner, and may appoint admins and grant roles and capabilities to other members.

• Production owners and admins control who can join a production, what each member can see and do, and what content is uploaded or shared within it.
• If you are an owner or admin, you are responsible for ensuring your production's use of Callboard complies with these Terms and with any privacy, licensing, or child-safety obligations your company is subject to.
• Members of a production can see content shared with them, including contact details, schedules, and files. Do not share anything within a production you would not want other members of that production to see.
• Closing or deleting a production permanently deletes its content, including files, recordings, and audition data. This cannot be undone.

3. Your Content

You retain all ownership of the content you upload to or create within Callboard — posts, announcements, notes, schedules, scripts and scores, audio recordings, video clips, images, budgets, and audition information ("Your Content").

You grant us a limited, non-exclusive, worldwide licence to host, store, reproduce, transmit, and display Your Content solely for the purpose of operating and providing the service to you and the members of your productions. We do not use Your Content for advertising, and we do not sell it.

You are responsible for Your Content, and you confirm that you have the rights necessary to upload and share it. In particular:

• Scripts, scores, and recordings are usually licensed material. Uploading a script, score, backing track, or recording of a rights-holder's work to Callboard does not grant you any licence to it. It is your responsibility — and your company's — to hold the appropriate performance, rehearsal, and reproduction rights, and to comply with the terms of any licence you hold.
• You must have the consent of anyone identifiable in photos, video clips, or recordings you upload.
• You must have a lawful basis for uploading other people's personal information, such as candidate contact details submitted through an audition form.

We do not routinely review Your Content, but we may remove content or suspend access if we reasonably believe it breaches these Terms or the law, or if we receive a valid rights-holder complaint.

4. Acceptable Use

When using Callboard, you must not:

• Upload or share content that is unlawful, defamatory, harassing, abusive, hateful, or sexually explicit
• Infringe anyone's copyright, trade mark, privacy, or other rights
• Access a production, account, or file you have not been given access to, or attempt to bypass permission, visibility, or paywall controls
• Probe, scan, or test the security of the service, or interfere with its normal operation
• Scrape, bulk-download, or systematically extract data from the service
• Use the service to send spam or unsolicited marketing to other members
• Resell, sublicense, or make the service available to anyone outside your own theatre company or organisation
• Upload malware, or use the service to distribute harmful code

5. Plans, Payments & Trials

Callboard offers a free tier and paid subscription plans (Starter, Pro, and Company), along with one-off production activation purchases. Plan features and prices are shown on our pricing page and may change from time to time; we will give you notice before a price change affects an existing subscription.

• Billing — Subscriptions on the web and Android are billed through Stripe. Subscriptions purchased in the iOS app are billed through your Apple ID and are subject to Apple's terms.
• Renewal — Subscriptions renew automatically at the end of each billing period until cancelled. Monthly plans can be cancelled at any time; annual plans should be cancelled before the renewal date to avoid being charged for the next year.
• Cancellation — You can cancel from your billing page, or, for purchases made in the iOS app, in your Apple ID account settings. Cancelling stops future charges; your plan remains active until the end of the period you have already paid for.
• Trials — Where a free trial is offered, it converts into a paid subscription at the end of the trial period unless you cancel before it ends.
• Refunds — Payments are generally non-refundable except where required by law, including the Consumer Guarantees Act 1993 where it applies. Purchases made through Apple are refunded by Apple, not by us. If something has gone wrong, contact us — we would rather sort it out.
• Taxes — Prices are exclusive of any applicable taxes unless stated otherwise, and you are responsible for any taxes owing on your purchase.

If a payment fails or a subscription lapses, features above your current plan level become unavailable. Your data is not deleted for this reason alone.

6. Our Intellectual Property

Callboard — including the software, design, branding, and documentation — is owned by us and protected by intellectual property law. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to use the service in accordance with your plan. They do not grant you any ownership of, or right to copy, modify, reverse-engineer, or create derivative works from, the service.

If you send us feedback or suggestions, we may use them to improve Callboard without obligation or compensation to you.

7. Third-Party Services

Callboard relies on third-party providers — including Supabase, Stripe, Cloudflare, Apple, and Google — to operate. Your use of the service is also subject to their terms where relevant, and we are not responsible for their acts or omissions. See our Privacy Policy for how information is shared with these providers.

8. Availability & Changes to the Service

We aim to keep Callboard available and reliable, but we do not guarantee uninterrupted access. The service may be unavailable during maintenance, updates, or events outside our control.

We may add, change, or remove features over time. If we discontinue a material feature or the service as a whole, we will give reasonable notice and, where practicable, a way to export your data.

9. Suspension & Termination

You may stop using Callboard at any time, and you may request deletion of your account by contacting us. Deleting your account does not automatically delete content shared into productions you belong to, and does not delete productions you own — close those separately if you want their content removed.

We may suspend or terminate your access if you materially breach these Terms, if your use puts the service or other users at risk, or if we are required to do so by law. Where the circumstances allow, we will give you notice and an opportunity to fix the problem first.

Sections that by their nature should survive termination — including content licences already granted, intellectual property, disclaimers, liability limits, and governing law — continue to apply after your account ends.

10. Disclaimers

Callboard is provided "as is" and "as available". To the extent permitted by law, we make no warranties of any kind, whether express or implied, including as to merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the service will be error-free, that it will meet your requirements, or that content will always be available or free from loss. You are responsible for keeping your own copies of anything important — treat Callboard as a working tool, not your only backup.

Nothing in these Terms limits rights you have under the New Zealand Consumer Guarantees Act 1993 or the Fair Trading Act 1986 that cannot lawfully be excluded. Where you use Callboard for business purposes, you agree that those Acts do not apply to the extent the law allows them to be contracted out of.

11. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential loss, or for loss of profits, revenue, goodwill, or data, arising out of or in connection with your use of Callboard.

Our total aggregate liability for all claims relating to the service in any 12-month period is limited to the greater of NZ$100 or the total amount you paid us for the service in that period.

12. Indemnity

You agree to indemnify us against claims, losses, and reasonable costs arising from Your Content, from your breach of these Terms, or from your infringement of anyone else's rights — including rights-holder claims relating to scripts, scores, or recordings you upload.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of significant changes by email or via an in-app notice. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of Callboard after a change constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of New Zealand, and you and we submit to the non-exclusive jurisdiction of the New Zealand courts.

15. Contact Us

If you have questions about these Terms, please contact us: